Frequently Asked Questions

Do you take Apple Pay?

Yes, we take Apple Pay at the register; however, the machines do not. Half of the washers and dryers are installed with card readers, and we have an ATM and coin change machine on site.

Why was my card charged $10?

Most banks or credit card companies have a pending fee of $10. This fee should not be processed and will be removed when the banks open the next business day. You should only be charged the amount on the machines used.

What are your hours?

We are open from 7 am to 8 pm every day.

Do you do dry-cleaning?

Yes, we provide a drop-off and pick-up dry-cleaning service. Check out our items and pricing, which are available here.

Can you dry-clean a suit for next-day pick-up?

Most times, the answer is yes! If it’s a single, navy, or black suit, the chances are good. Be sure to call and check before dropping it off, just in case!

Do you offer Delivery Service?

Currently, we are not taking new delivery clients. If you are interested in a Delivery Service, please call and leave your name and number with a Laundry Factory employee.